You may return any item purchased from us within 14 days of delivery for a full refund if the return is a result of our error (you received an incorrect or defective item). You should expect to receive your refund within 1 week of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your returned package from the shipper (5 to 10 business days), the time it takes us to process your funds once we receive your package (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days) This process usually takes about a week.

Shipping

We can ship to virtually any address in the world. For first Trial orders we provide free-shipping. subsequent orders the buyer will be charged with a delivery cost. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Please also note that the shipping rates for many items we sell are weight-based or size based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full Kilogram.

Returns

Return policies of our products vary by products ordered by the buyer, but generally include the following conditions:
Return window: The product must be returned within a specified time frame, such as 7 days or same days used to have the product delivered.

1. Condition: The product must be unused, undamaged, and in its original packaging

2. Proof of purchase: A receipt or proof of purchase is required

3. Shipping: The customer will not be responsible for return shipping costs

4. Refunds: Refunds may be issued to the original payment method, but may take several business days to appear

Exclusions: Perishable items, sale items, or free products may not be eligible for return